Terms of Service
Effective Date: November 4, 2025
These Terms of Service (“Terms”) govern your access to and use of the Health FormPilot website, mobile application, and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Company: SDRG, LLC
Contact: info@sdrg-us.com
Terms URL: https://sdrg-us.com/terms
Privacy Policy: https://sdrg-us.com/privacy
1) Eligibility and Accounts
– You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract.
– You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
– You agree to provide accurate information and to keep your profile up to date.
2) Use of the Service
– The Service allows you to upload and manage documents (e.g., insurance forms, medical records) and to view reviewed forms or related outputs.
– You agree to use the Service only for lawful, personal, and non-commercial purposes and in accordance with these Terms and applicable laws.
3) User Content and Uploads
– You retain ownership of the content you upload (“User Content”). You grant SDRG, LLC a limited, non-exclusive, royalty-free license to host, store, process, and display your User Content solely as necessary to operate and improve the Service and provide requested features to you.
– You represent and warrant that you have the rights and permissions to upload your User Content and that it does not infringe the rights of others or violate any law.
– You are solely responsible for the accuracy, quality, and legality of your User Content.
4) Privacy
– Your use of the Service is subject to our Privacy Policy: https://sdrg-us.com/privacy
– We use HIPAA-eligible Firebase services (e.g., Authentication, Firestore, Storage) to operate the Service. We do not use analytics or advertising trackers. See the Privacy Policy for details.
– We do not make any representation here regarding a Business Associate Agreement (BAA). Please refer to the Privacy Policy for how your information is protected and used.
5) No Medical or Legal Advice
– The Service is not a substitute for professional medical, legal, or financial advice, diagnosis, or treatment.
– Any information provided through the Service is for informational purposes only. Always seek the advice of qualified professionals with questions about your health, benefits, or legal rights.
6) Prohibited Activities
You agree not to:
– Upload unlawful, defamatory, abusive, or infringing content; or content that violates privacy or publicity rights.
– Attempt to reverse engineer, decompile, or access the Service by automated means not approved by SDRG, LLC.
– Interfere with or disrupt the Service, its security, or other users’ use.
– Use the Service to store or transmit malicious code.
– Misrepresent your identity or affiliation.
7) Intellectual Property
– The Service, including all software, content, and materials (excluding your User Content), is owned by SDRG, LLC or its licensors and is protected by intellectual property laws.
– Except for the rights expressly granted in these Terms, no rights are transferred to you. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.
8) Feedback
– If you submit feedback or suggestions, you grant SDRG, LLC a perpetual, irrevocable, royalty-free license to use and incorporate them without restriction or obligation to you.
9) Third-Party Services
– The Service may rely on third-party services such as Google Firebase and Google Sign-In. Your use of such services may be subject to their terms and privacy policies. We are not responsible for third-party services.
10) Service Changes and Availability
– We may update, modify, or discontinue features at any time without liability. We will use reasonable efforts to provide notice of material changes where feasible.
– We do not guarantee uninterrupted or error-free operation of the Service.
11) Fees
– The current version of the Service may be offered without charge. If fees are introduced or changed, we will provide notice and an opportunity to review and accept updated terms before charges apply.
12) Termination
– You may stop using the Service at any time and may request account deletion through in-app settings (Settings → Delete Account).
– We may suspend or terminate your access if you violate these Terms, create risk or legal exposure for us, or for any other reason with notice as required by law.
– Upon termination, your right to use the Service ends. Sections that by their nature should survive termination will survive (e.g., IP, disclaimers, limitation of liability, indemnification, governing law).
13) Disclaimers
– THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SDRG, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
– WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
14) Limitation of Liability
– TO THE MAXIMUM EXTENT PERMITTED BY LAW, SDRG, LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, REVENUE, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
– OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID (IF ANY) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
15) Indemnification
– You agree to defend, indemnify, and hold harmless SDRG, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms or applicable law.
16) Export and Sanctions
– You may not use or export the Service except as authorized by U.S. law and the laws of the jurisdiction(s) in which the Service was obtained.
17) Governing Law and Dispute Resolution
– These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
– Exclusive venue for any disputes shall be the state or federal courts located in Texas, and you consent to their jurisdiction.
18) Changes to These Terms
– We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms and updating the Effective Date above. Your continued use of the Service after changes become effective constitutes acceptance.
19) Contact
– Questions about these Terms? Contact us at info@sdrg-us.com.